the custom process

Our custom artisanal invitations are highly personal storytelling objects hand-crafted to your exact specifications. It is like commissioning a special piece of functional art to commemorate your special event or business.

Step 1a : Schedule an Initial Consultation

One of the first steps to engaging us is deciding if you think we are a good fit for your wedding needs. At out homepage select the CHARETTE box to schedule an initial consultation with us. This is a total of 2 hours of fun brainstorming and fact-finding and at the end of it, we will present you with full-color sketch ideas!

Step 1b : Request a Quote

Alternatively, you can choose to fill in the Request a Quote form and send it to us. We will reply within 1-3 business days. Initial quotes are valid for 30 days. They are estimates only and will be refined once we begin the official process. (Do allow for at least 12 to 16 weeks from the formal schedule-in date to delivery. Rush orders are sometimes possible but will incur a surcharge.)

Step 2: Engaging Us

Usually, within 2-5 business days of receiving your request we will send you an initial quote, availability and details. If you are interested, we will follow up with a contract for you to sign. Once we receive your signed contract and retainer, we will schedule you in and send you a tentative schedule outlining each stage of deliverables.

Step 3: Getting to Know You

To get the idea ball rolling, we will send you a fun questionnaire to fill out. The more detailed you are with your story the better-inspiration can be found in many places! This is often supplemented with chats either through email, phone or in-person.

Step 4: Mood-boarding!

At any time after signing the contract, you may start to send us inspirational images and links and the FUN begins! This will go in a private online image folder that we set up for you so that we can share images, swap comments and upload progress photos.

Step 5: The Conceptual Sketch

Using these tools and from our chats, we will help you shape your vision. Once we have a firm grasp on your story and vision, we will send you 1 or 2 Concept Sketches to choose from. (This will be a refinement of your initial consultation sketch if you chose Step 1a)

Step 6: Materials Research

Upon approval of the storytelling concept, we begin hunting for the perfect sustainable materials and start work on your digital proof.

Step 7: The Digital Proof

When we work on your Digital Proof we will be finalizing text and layout at this point so be ready to provide all final (to-be-printed) information. We will email or upload the proof and photos to your online folder. Do not be alarmed if your Digital Proof looks plain, its main purpose is to lock down the flow of the story and the logistics.

Step 9: Working on the Artwork

Once the Digital Proof is revised (with your included revision rounds) and we have your written approval, we begin work on the final artwork and Printed Proof!

Step 10: Shipping the Printed Proof-and-Sample Package

We will ship your Printed Proof-and-Sample package, along with a Proof Approval Letter and Final Invoice once it is assembled, per schedule. We will use the shipping address in your questionnaire unless requested otherwise.

Step 11: The Printed Proof and Samples

Please look over your Printed Proof package carefully. All quantity and quote adjustments are made at this point; along with final revisions.

Step 12: Signing the Proof Approval

Once you are happy with the tweaks, return the signed Proof Approval to us along with the final adjusted payment, including all shipping charges, so we can purchase materials and begin production!

Step 13: Production and the Finished Creations

When we have received your Proof Approval and final payments, your Bespoke Creations will go into production and no changes may be made at this point. You may now heave a sigh of relief, we will take care of the rest!

Final Step: Shipping the Bespoke Creations!

We will email you to let you know when your final Bespoke Creations package is ready to ship and to confirm shipping address and times. We recommend arranging to receive your final package well ahead of the dateline! Enjoy, congratulations and thank you for giving us the opportunity to create something for you!

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Are you excited about what we can do for you and ready for your custom creation? Get in touch below, we look forward to crafting your story!

A General Timeline for Wedding Invitations and Stationery:

8-12 months before Wedding Date:

♥ Reserve your SHIP date for save the dates, wedding invitations and stationery;

6-8 months before Wedding Date:

♥ Begin Save the Dates Process

♥ Send Save the Dates for Destination/Out of Town Weddings

4-6 months before Wedding Date :

♥ Begin Brainstorming Process for Wedding Invitations

♥ Send Save the Dates for Local Weddings

1-3 Months before Wedding Date:

♥Invitations received in hand to send out, with enough time for postage and addressing and unexpected delays.

♥Send out Invitations 3 months before Wedding Date for Destination/Out of Town Weddings; 1 month before Wedding Date for Local Weddings.

♥Begin Wedding Day-of Stationery Process

2-4 weeks before Wedding Date:

♥Wedding Day-of Stationery received in hand to prepare for the Big Day

1-3 months after Wedding Date

♥Send out Thank You Cards